The Maximus Center for Health Literacy
This two-sided reference will help you check your print and web materials for plain language and formatting that helps readers find and understand key messages. Check your materials for Reader Focus, Organization, Writing, Design, and Formatting. The more items with checks, the more likely it will be that readers can understand and use the material. Tips for checking the language are also included.
A health literate health care organization is described as easier for people to use, and critical to delivering patient-centered care (Ten Attributes of Health Literate Health Care Organizations). It supports patient-provider communication to improve health care quality, reduce errors, facilitate shared decision-making, and improve health outcomes. This guidebook will help health care organizations of any size engage in organizational change to become health literate. It complements many excellent health literacy resources, helping you use them effectively and reliably. It includes background, resources, examples, and lessons learned to help build a health literate health care organization